All return must be made by prior written return authorization
If you fail to get written return authorization, Rebel Gears has the right to dispose of your property without a refund.
All return must be made within 30 days
A 50% restocking fee will be applied to your returned items.
Original shipping charges are non-refund able
Customers must pay for return shipping
We can not accept any returns on custom made / special order sprockets
Please allow 2-4 weeks for your check to be mailed
Please include:
Full name and address
Phone number
E-mail address
Packing slip
Your reason for returning the merchandise
How are Orders Processed?
Orders are shipped through UPS. They are processed in order received. The are processed Monday - Friday 8am-5pm., orders are shipped within 24 - 48 hours after being placed.
Please allow 1 to 10 business days for Ground delivery depending on your location in the U.S.
We do not currently ship to APO, or FPO Boxes
YOUR PERSONAL INFORMATION We at Rebel Gears recognize your right to confidentiality and are committed to protecting your privacy. When you order we will ask you for personal information, which may include your name, phone number, e-mail address, mailing address, credit card number, and expiration date. We protect your account information against unauthorized access or release. We will not give, sell, rent, or loan any identifiable personal information to any third party, unless legally required to do so.
392 McKinley Ln Crossville, TN. 38572 931-788-1617 ORDER or Talk to a Sprocket Expert 931-788-1679 fax 877-851-2504 toll free orders